r788 Privacy Policy
Here you will find clear and detailed information on how r788 collects, stores, and protects your personal data.
Introduction
Welcome to the r788 platform. This Privacy Policy ("Policy") is considered a legal agreement between you and r788. By using our website https://r788.bar, you are deemed to have accepted all the terms of this Policy.
We believe that protecting your privacy is one of our highest responsibilities. r788 serves users in Bangladesh as a safe and reliable online betting platform. We use modern SSL encryption technology to keep all your information secure.
This Policy was originally drafted in Bengali and applies only to individuals aged 21 or older. Please read the entire Policy carefully. If you object to any part of it, please refrain from using the platform.
What Information We Collect
To operate the r788 platform, we collect information in two ways — what you provide directly and what is collected automatically while you use the platform.
2.1 Information You Provide Directly
- Full name and date of birth (for age verification)
- Valid mobile number and email address
- Account details linked to your payment method (bKash, Nagad, Rocket, Upay, or bank details)
- National ID card or passport details for identity verification
- Your residential address (where applicable)
- Messages you send when contacting our support team
2.2 Automatically Collected Information
- IP address and device type
- Browser name, version, and language settings
- List of pages visited on the platform and timestamps
- Cookies and session data (see Section 7 for details)
- Transaction history and records of betting activity
- Login times and location data (approximate only, not full GPS)
How Your Information Is Used
r788 uses your information only for specific and legitimate purposes. We never process your data for excessive or unrelated purposes.
3.1 Account Management and Verification
Your information is used to register your account, confirm your identity, and verify your age. Preventing access by those under 21 is an important obligation for us.
3.2 Transaction Processing
Your financial information is used to accurately process your deposit and withdrawal requests via bKash, Nagad, Rocket, Upay, or bank transfer, and to ensure their security.
3.3 Platform Improvement and Service Quality
By analysing your usage patterns, we continuously improve the quality of r788's services. This helps us deliver a better gaming experience.
3.4 Customer Support
Our 24/7 live chat and email support team uses your information to resolve your issues quickly and accurately. Support is available in both Bengali and English.
3.5 Fraud Prevention and Security
Your information is used to detect and prevent unauthorised access, money laundering, and fraudulent activity. Ensuring fair play is one of our primary goals.
3.6 Responsible Gaming
By monitoring your betting activity, we can offer support and guidance where potential issues arise. You can find more details on our Responsible Gaming page.
Sharing Information with Third Parties
r788 never sells your personal information or transfers it to third parties for commercial purposes. However, limited information sharing may be necessary in certain specific circumstances.
4.1 Payment Service Providers
The necessary transaction information is shared with bKash, Nagad, Rocket, Upay, and banking partners to complete your deposits and withdrawals. These partners follow strict security standards and use the information solely for processing transactions.
4.2 Technology and Service Partners
Necessary information is shared with cloud hosting, cybersecurity, and technology service providers to operate the platform. Each partner operates under a confidentiality agreement.
4.3 Legal Obligations
Information may be disclosed to fulfil legal obligations in response to court orders, government directives, or lawful requests from law enforcement agencies. In such cases, we will endeavour to notify you to the extent permitted by law.
4.4 Business Transfers
In the event of a business merger or acquisition, your information may be transferred. In that case, the new entity will be required to comply with this Policy and you will be notified in advance.
Data Protection Measures
r788 uses industry-leading technology to protect your information. Our security framework is built on the following layers:
- SSL Encryption: All communication between your browser and our servers is protected by 256-bit SSL encryption.
- Data Encryption: Sensitive information, particularly financial and identity data, is stored in encrypted form in our database.
- Access Controls: Only authorised staff can access the information they need — not everyone.
- Regular Security Audits: Our systems are regularly tested by external security specialists.
- Two-Factor Authentication: Additional verification applies when accessing your account.
- Firewall and Intrusion Detection: Round-the-clock monitoring detects and prevents unauthorised access attempts.
No security measure is 100% perfect. However, r788 takes immediate action in the event of any data breach and, where legally required, notifies affected users within a reasonable timeframe.
Data Retention Period
We retain your information only for as long as it is necessary. The retention policy for different types of information is outlined below:
- Account Information: Retained while the account is active and for the applicable legal period after it is closed.
- Transaction Records: Retained for the period required under financial regulations.
- Communication Records: Support-related communications are retained for the maximum period necessary.
- Cookies and Session Data: Different retention periods apply to different types of cookies — see Section 7 for details.
After an account is closed, we delete all your personal information, except for what must be retained due to legal obligations. You can request deletion of your information using the process described in Section 8 below.
Cookies Policy
Cookies are small data files stored in your browser. r788 uses cookies to keep the website running smoothly and to improve your experience.
7.1 Essential Cookies
The website cannot function properly without these cookies. They maintain login sessions, hold security tokens, and remember your preferred language settings.
7.2 Functional Cookies
These cookies remember your preferences — such as display settings and preferred payment method — so you do not have to reconfigure them each time you log in.
7.3 Analytical Cookies
These cookies help us understand which pages are used most and where improvements are needed. The data collected is completely anonymous.
7.4 Cookie Controls
You can control or delete cookies at any time from your browser settings. Please note that deleting essential cookies may cause some services to stop working correctly.
Your Rights
As a user of r788, you have several important rights regarding your own information. We fully respect these rights.
- Right to Access: If you would like to know what information we hold about you, please contact our support team.
- Right to Rectification: If any of your information is incorrect or incomplete, you can request that it be corrected.
- Right to Erasure: In certain circumstances, you can request that your information be deleted (except where legal obligations apply).
- Right to Restrict Processing: You can request that the processing of certain information be limited.
- Right to Data Portability: In some cases, you can receive your information in a structured, commonly used format.
- Right to Object: You can object to the use of your information for marketing or other specific purposes.
To exercise these rights, contact our support team via live chat or email. We generally respond to your request within a reasonable time.
Protection of Minors
The r788 platform operates strictly for individuals aged 21 or older. We do not knowingly collect any information from those under 21.
If someone opens an account by providing false information about their age, this is a direct violation of our terms and conditions. Any such account, once identified, will be closed immediately and the associated information will be deleted.
If you believe we hold information about a minor, please notify us immediately at [email protected].
Changes to the Privacy Policy
r788 may update this Privacy Policy from time to time. Such updates may be necessary due to changes in the scope of services, technological improvements, or legal requirements.
For any significant changes, we will publish a notice on the website and, where applicable, inform you through your registered contact details. Continued use of the platform after the changes will be considered acceptance of the updated Policy.
We therefore advise you to revisit this page from time to time and read the latest version.
Contact and Complaints
If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us. r788 always takes your privacy concerns seriously.
24/7 Live Chat: Log in to the platform directly and contact us via live chat — support is available in Bengali and English.
Email: [email protected]
Our support team is ready to answer your complaints or questions in both Bengali and English.
Log in to r788